Quick Answer: Where Is Telstra Head Office?

Who is the CEO of Telstra?

Andy Penn (May 1, 2015–)Telstra/CEOTelstra CEO Andy Penn’s pay packet soars 34 per cent to $5 million..

How do I contact Telstra customer service?

810 44 800 856 0000Telstra/Customer service

How do I make a complaint?

An effective complaint often has three steps: explaining the problem; stating your feelings; and asking for action. The first step is to explain the problem. To do it effectively, you must use polite, respectful language. In English, polite language is usually indirect.

Can NBN directly contact?

Contact your service provider if you have a concern or complaint about the installation, connection, repair or operation of your internet or phone services provided over the NBN. … If your complaint is related to the NBN infrastructure, your provider will work directly with NBN Co on your behalf to fix the problem.

Where should I put my NBN box?

Under a standard installation, the NBN connection box will typically go inside your home near an existing telephone jack and within reach of a power point. The connection box must plug straight into the wall socket, not into a power board or double adaptor.

How do I dispute a Telstra bill?

To dispute a bill, please call 13 2000 or if you have a Telstra Account Executive, contact 13 2253.

How do I contact Telstra complaints from Australia?

contact us by one of the following methods:Phone: Please call the appropriate number and say “complaint”Personal Services.13 2200.Business Services.13 2000.Calls from Outside Australia.+61 2 9396 1193.TTY Calls:More items…

Who do I complain to about Telstra?

online – complete our online form (complaints are usually processed the same day) by phone – call us on 1800 062 058. by post – write a letter or print and fill out the consumer complaint form and send it to: PO Box 276 Collins Street West VIC 8007. by fax – send your completed consumer complaint form to 1800 630 614.

How do I complain to the NBN?

by phone to 1800 687 626 • by mail Locked Bag 27, Gold Coast MC, 9726 • by fax to Complaint Team 1800 106 033. nbn will seek to acknowledge written complaints within 2 working days.

Who owns Telstra Corporation?

In T1, the government sold one third of its shares in Telstra for A$14 billion and publicly listed the company on the Australian Stock Exchange. In 1998, a further 16% of Telstra shares were sold to the public, leaving the Australian government with 51% ownership.

Is Telstra a government company?

Telstra. Originating at Federation in 1901 as a government department, Telstra was born out of the need for a centralised telecommunications company. It was a wholly government-owned company until the 1990s but was fully privatised back in 2006.

Can you email Telstra?

Telstra do not have email support addresses due to the unsecured nature of email. If you have an active case they do have emails for different teams where you can email references with the case number and it can be linked in but they aren’t for just sending off an email and getting support via the email.

How do I know if my NBN is working?

If you’re unsure whether your area is ready for the NBN, go to www.nbnco.com.au and enter your address in the check your address tool. The tool will tell you if you can connect to the NBN and will also tell you which technology will be used at your address.

How old is Andy Penn?

56 years (January 1, 1964)Andy Penn/AgeHow old is Andrew Penn? Andrew Penn is 56, he’s been the Chief Executive Officer, Managing Director, and Director of Telstra since 2015. There are 6 older and no younger executives at Telstra.