Quick Answer: How Do I Contact Apple About Unauthorized Charges?

How do I find out what iTunes is charging me for?

On your iPhone, iPad, or iPod touchGo to Settings > [your name] > iTunes & App Store.Tap your Apple ID, then tap View Apple ID.

You might be asked to sign in with your Apple ID.

Swipe up to Purchase History and tap it..

How long does it take to get a refund from Apple?

If your refund is eligible, your money will be refunded within 30 days by the Apple.

How long does it take for Apple to refund a credit card?

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancelation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

Why does iTunes keep charging me $1?

When a new credit card is on file, Apple takes out $0.99 for the sole purpose of verifying the account. This charge will be removed after they have verified that charges can successfully go through. … The 1$ charge is to verify he authenticity of the credit card.

Does Apple refund unauthorized purchases?

Now Apple is offering app amnesty. Last week, as part of an agreement with regulators following the settling of a 2011 class-action lawsuit, Apple began emailing customers letting them know they can request a refund for any unauthorized in-app purchases minors have made on their account.

How do I dispute an apple charge card?

Question: Q: How to dispute Apple Card transactionOpen Wallet on your iPhone and tap Apple Card.Tap a recent transaction in Latest Transactions, or scroll down to the current year, then choose a month and tap the transaction you want to review.Tap Report an Issue, then choose an issue under Issue With.

How do I get a refund from Apple every time?

How to get an App Store refund from AppleStep 1: Open a Web browser and head to reportaproblem.apple.com.Step 2: Sign into your iTunes account with your regular username and password.Step 3: Find the app in question, then click the Report a Problem button alongside it.More items…•

Why is Apple charging me .99 a month?

$. 99 cents is normally an iCloud Storage charge. The 50GB option to be precise. You can manage it in Manage your iCloud storage – Apple Support and see if you are in fact paying for iCloud.

Can I get a refund on Apple subscription?

Here’s how to request a refund directly through Apple: Go to https://getsupport.apple.com/. Select “Billing & Subscriptions” … If you select “Request a refund”, you will need to log into your Apple iTunes account at this time.

How do I get a refund on iTunes?

How to get a refund using your iPhone or iPadLaunch Mail from your Home screen.Search for “Your receipt from Apple” if it’s not immediately visible.Tap on the receipt for the purchase your want refunded. … Tap Report a Problem next to the purchase you want to report. … Enter your Apple ID and password when prompted.More items…•

Can you get your money back from in app purchases?

It’s less than 48 hours since you bought an app or made an in-app purchase, you can request a refund through Google Play. You bought music, movies, books, or other content, you may be able to request a refund after more than 48 hours (check policy below).

How do I cancel a transaction on Apple pay?

How to cancel or dispute a paymentOpen the Messages app, then open the conversation and tap the payment.Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.Tap Cancel Payment.

Can I use Apple music without subscription?

If you don’t have a paid subscription, Apple Music still lets you listen to music you’ve purchased, ripped, or uploaded to your device but you won’t get access to all the features Apple Music offers, like offline listening.

How do I contact Apple about charges?

Report an unknown transaction or dispute a chargeOn your iPhone, open the Wallet app and tap Apple Card.Scroll down and tap the transaction that you want to report. … Tap the transaction again, then tap Report an Issue.Choose the type of issue that you want to report.More items…•

What do I say to get a refund from Apple?

Click “Report a Problem,” then “Report a Problem” again next to the item you want to get redirected to Apple’s webpage. If it’s older than 90 days, you won’t be able to proceed, and will be directed to contact Apple Support with your request.

Will I lose my photos if I cancel iCloud?

where it says “If you cancel your plan or you don’t renew it, you’ll automatically go back to 5GB of free storage.” and “If you downgrade your storage plan and your content exceeds the storage you have available, new photos and videos won’t upload to iCloud Photo Library and your devices stop backing up to iCloud.

How do I stop Apple from charging my credit card?

Cancel iTunes subscription: method 2Open iTunes and select Store > Sign In.Enter your Apple ID info.Click Store > View My Account.Scroll down and find Settings section.You will see Subscriptions option, click Manage.Click on the subscription that you want to cancel.Select the Off button to turn off Auto-Renewal.

What happens if you lose a chargeback?

If a chargeback is lost, then the cardholder will retain the credit issued to them as a result of the initial chargeback.