Question: Why Is Alexa Saying She Is Having Trouble Understanding?

Why is Alexa red when I talk to her?

Solid red means the microphone has been turned off and Alexa is not actively listening for your commands.

A spinning blue light that ends with a purple flash indicates that Do Not Disturb has been activated.

A flash of purple after you interact with Alexa means that Do Not Disturb is still enabled..

How do I know if Alexa is connected to WIFI?

1 Check NetworkOpen your Alexa app.Select the Menu.Select Settings.Select Your Echo Device.Select Update Wi-Fi.The Wi-Fi network you’re connected to will be listed.

Why is Alexa time display red?

Blue: A blue bar appears on the screen to indicate that Alexa is processing your request. Red: A red bar appears when your device’s microphones and camera are turned off. Orange: An orange bar appears when your device is experiencing connectivity issues. Purple: A purple bar appears when Do Not Disturb is on.

How do you help Alexa understand me?

How to Make Amazon Alexa Understand Your VoiceStep 1: Open the Amazon Alexa app.Step 2: Tap the thee horizontal lines icon in the top left corner and select ‘Settings’ from the navigational menu.Step 3: Tap ‘Alexa Account’Step 4: Tap ‘Recognized Voices’Step 5: Tap ‘Your Voice’More items…•

Why is my Alexa not understanding?

Alexa Doesn’t Understand or Respond to Your Request Make sure you’re using the power adapter that was included with your device. Make sure you have an active internet connection. Check that your device isn’t muted. The light indicator is red when your device is muted.

Where is the reset button on Alexa?

First-generation Amazon Echo: Locate the reset button on the bottom of the Echo speaker. Then use the end of a paper clip to press and hold the button for 5 seconds. The light ring on the device will turn orange and spin, signifying that it properly reset.

Why is my echo not responding?

Reset Your Echo Show If your Echo device is unresponsive, or you want to erase your device settings, factory reset your device. … Tip: Having trouble with your Echo device? Restart your device first to see if it resolves the problem. Just unplug the power adapter from the device or the outlet and then plug it back in.

What to do when Alexa can’t connect to Internet?

Solution:Turn off your modem and router. … Make sure you have internet connection (Check it with your phone or computer)Unplug your Alexa device. … If Alexa still gives the same warning, go to alexa.amazon.com.Click “Settings > Updates Wi-Fi” and make sure your Wi-Fi is configured.Reset Alexa to factory defaults.More items…•

Why does Alexa keep losing WIFI connection?

Restart Amazon Echo. Rebooting way always is the first method for various device problems, and Echo is not the exception, either. So restart the device along with the network hardware. You can turn off the connections, the router, the internet modem, and other devices to solve these intermittent issues.

What to do if Alexa says she is having trouble understanding?

Here are 5 things to try to fix it:#1. Wait a few hours and then try asking Alexa something again. … #2. Unplug the Echo device and plug it back in. … #3. Make sure Alexa is still connected to the internet. … #4. Ask Alexa to check for a system update. … #5. If all else fails, try a full reset of your Echo device.

Why is Alexa having trouble connecting?

Make sure that your Echo device is within 30 feet (or 10 meters) of your wireless router. Check that your Echo device is away from any devices that cause interference (such as microwaves, baby monitors, or other electronic devices). … If other devices can’t connect, restart your Internet router and/or modem.

How do I get Alexa back online?

Update the Wi-Fi Settings for Your Echo DeviceOpen the Alexa App .Select Devices .Select Echo & Alexa.Select your device.Select Change next to Wi-Fi Network and follow the instructions in the app.

Is it safe to leave Alexa on all night?

1-5 of 5 Answers Nope. They are intended to stay plugged in and always on. They don’t use hardly any electricity when not actively in use, so I wouldn’t worry about it too much. I personally leave an echo plus and 2 dots plugged in at all times.

How do I fix Alexa red light?

Try unplugging the Alexa Device for 30 seconds and then plugging it back in. 2nd Try a reset because that has in the past fixed a number of things. Solid red light: You have turned off the microphones on your device. Press the Microphone button to turn on the microphones.