Can I Get A New BT Home Hub For Free?

Should I leave my BT Home Hub on all the time?

Turning it off at night won’t harm it but it is intended to be left on 24/7.

This lets it do updates if there are any and it keeps your connection stable so unless there is a real need to turn it off you are best to leave it on..

Does BT Smart Hub 2 need a modem?

Smart Hub 2 has a modem built in but has no WAN port to use your own router through the Smart Hub modem. There is no way to enable ICMP port on modem in BT Smart Hubs, which prevents BT customers access networking tools like Think Broadbands Network Performance Monitor.

What is the best router for BT broadband?

VDSL BT Infinity RoutersNETGEAR R7000-100UKS Nighthawk 1900Mbps Wireless-AC Dual Band Gigabit Router. … Netgear Nighthawk X6S R8000P IEEE 802.11ac Ethernet Wireless Router. … Netgear Nighthawk XR500 IEEE 802.11ac Ethernet Wireless Router. … TP-LINK TD-W9970 IEEE 802.11n ADSL2+, VDSL2 Modem/Wireless Router -More items…

What does BT do with old hubs?

Re: Do BT want old Home Hubs back? If BT replace a hub for you then they will send a packet to return the old one for recycling. If you don’t want to then you don’t need to.

What is the latest BT Home Hub version?

The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their home Wi-Fi. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.

Are bt sending out new hubs?

As of 13 December 2019, we own all BT Broadband Hubs (Hub 4, Smart Hub, and Smart Hub 2) and TV Boxes (Z4, G4 and G5) sent out to customers.

Can I take my BT Hub with me when I move house?

Yes, you can, To take your rented phone with you when you move house, just contact one of our customer advisors on 0800 800 150 (Monday to Saturday, 08:00 – 20:00) to transfer the account over to your new address.

Is the new BT Home Hub better?

The site concludes: “For BT customers, it’s well worth upgrading to, particularly if you’re on a fast fibre connection.” USwitch says the Smart Hub is a: “major upgrade from the Home Hub 5. It’s faster, wider-ranging and transmits signals through walls better than before.

Why have BT sent me a new hub?

Could be that you are being moved to fibre broadband from standard broadband. BT are trying to get rid of ADSL and move customers to VDSL. If so, it will be a free upgrade.

Can I use someone else’s BT Home Hub?

Re: Can I use my bt hub 6 at a different house? As long as it is a BT line. Logins are generic, any home hub can be used on any BT line.

Is a BT hub a router?

The BT Smart Hub (formerly BT Home Hub) is a family of wireless residential gateway router modems distributed by BT for use with their own products and services and those of wholesale resellers (i.e. LLUs) but not with other Internet services.

Does BT charge to replace Home Hub?

Basically, you are buying the hub when you sign up for BT broadband. If you stay for 12 months, then they will waive the charge. If you leave within 12 months, they will charge you for it.

What is the difference between BT home hub and business hub?

The only difference between the Business Hub 5 and the Home Hub 5 is that the Business Hub 5 is able to be used with public static IP ranges, where the home hub can’t.

Can I use my own router with BT?

Most providers, including BT, TalkTalk, and Plusnet, allow you to use your own router, though they don’t always recommend it. You may not want the router that your provider gives you, but don’t throw it away! You might end up needing it later if you need technical support. Besides, it’s always good to have a spare.

Are BT upgrading to Fibre optic?

One of BT’s more ambitious pledges was that by summer 2020, several hundred thousand customers will have their broadband upgraded from traditional copper ADSL to superfast fibre, at no extra cost.

How do I replace my BT Home Hub?

So all you need to do is:Unplug the modem for two minutes.Discard the BT ethernet cable with red connectors.Connect the modem to your router with a new ethernet cable.Switch everything on.Set up your router according to the instructions.The username is bthomehub@btbroadband.com – no password is needed.

Can I swap my BT Home Hub for another router?

If you have copper broadband, you can use a different router but we don’t recommend it because we can’t give you any technical support for equipment you’ve bought elsewhere.

What is the difference between BT Smart Hub and Smart Hub 2?

BT has a new Hub – the BT Smart Hub 2 – which it claims is the most powerful Wi-Fi hub of all the big broadband providers. While the size and premise remains much the same as the previous Smart Hub, the move to a rounded detail in the centre of this hub gives a strong hint as to what it wants to do.